Q: What if I damage my rentals?
A: We want you and your guests to enjoy your items, but sometimes accidents happen. We will ask that you pay for any repairs or cleaning costs (per our contract). If an item becomes unrentable, we require you to reimburse Bee Lavish at 3 to 5 times the rental cost.
Q: How do I pay for my order?
A: We require a 50% deposit to reserve your items. The remaining 50% is due 14 business days before your event. Your items are not reserved until we receive your deposit.
Q: Can I edit my order if it has already been booked??
A: You are able to edit your order and exchange items up to 10 days before your event date.
Q: What is your delivery fee based on??
A: Our delivery fee is calculated on a case by case basis, but begins at $225. Thereafter it depends on how far your venue is, amount of items you have booked and how many staff members we will need to set your items up.
Q: How do I place an order with Bee Lavish Vintage?
A: Send an email to email@example.com with a name for your order, date of your event and venue. Please let us know if you need delivery or want to pick your items up. Also let us know which pieces you are interested in as well as the quantity needed.
Q: Does Bee Lavish have a minimum order requirement?
A: Bee Lavish Vintage does not have a minimum order requirement for will-call orders. However, our delivery orders do require a $425 minimum order (not including delivery and set up cost).
Q: Am I able to pick items up myself if I rent a box truck or own a pick up?
A: We do allow most of our items to be picked up, but in some cases the items are much too large or fragile and need a Bee Lavish team member to assemble. Let us know which items you are interested in and we can assess.
Q: What if I need to cancel my order after I pay my deposit?
A: Once your deposit has been paid we do not allow cancellations. We are happy to offer exchanges as well as store credit for a future event.